If your question relates to your travel booking then you need to contact your Travel Expert.
Tel: 0800 TRAVEL (0800 872 835)
From outside NZ Tel: +64 9 306 6167
Tel: +61 2 8333 7700
If you're having a technical problem with serko.travel, please email firstname.lastname@example.org. Your email matters and we'll get back to you as soon as we can, hopefully within 24 hours.
Note: please do NOT use this email address if your question relates to travel. Travel related questions need to be directed to your Travel Expert.