About serko.travel

serko.travel is a new travel management application that streamlines every aspect of travel management.

serko.travel is designed to give smaller businesses based in Australia and New Zealand a simple, quick and easy way to manage their business travel. The app simplifies every step of the process from booking a trip through to managing a change and reconciling invoices and is available on web and mobile. It’s a complete travel management solution, without any of the complexities or the price tag typically associated with enterprise systems.

The app brings all the key travel suppliers together in one place, allowing users to book and manage complete trips, saving hundreds of admin hours and thousands of dollars.

Travel administrators can easily set up rules to control who can book what, manage credit cards and set up an approval workflow to improve visibility into what’s being booked and reduce the overall cost of business travel.

serko.travel integrates seamlessly with Xero, so that credit card purchases are automatically matched up with the relevant credit card transactions flowing into Xero. With automatic reconciliation of invoices there’s less work for accountants, which helps to drive further savings.

For users of serko.travel there’s a a panel of Travel Experts in the background available to answer any questions and support travellers whilst they are out on the road. Travel Experts reserve the right to charge for their services, but users of the app only pay if they need an Expert to actually do something for them (like make or change a booking).

serko.travel gets better the more people use it. Not only do the recommendations get better the more the app knows about individuals, but the prices on offer will get better over time as serko.travel uses the buying power of all the people using the app, to negotiate more competitive rates on common routes and at popular hotels. So there’s a real incentive for everyone to get on board.

For users of serko.travel there's no contract, no online booking fees, and the opportunity to unlock significant savings. Sign up takes just 2 minutes and you can start booking immediately, so what are you waiting for?

While serko.travel is new, the technology behind it is proven and trusted 

serko.travel is brought to you by Serko, Australasia’s largest online corporate travel and expense management provider. Serko is listed on the NZX and provides travel booking services to most of Australasia's largest organisations.

The company has been around since 2007 helping corporates reduce their travel spend by many millions of dollars. serko.travel gives smaller businesses access to a simplified version of the technology used by corporates, helping to level a playing field that's been skewed towards the big guys for too long.

Learn more about Serko

How can we help?

Got a travel-related question?

If your question relates to booking or managing travel then you need to email or call your chosen Travel Expert. If you don't know which Travel Expert your company uses then do one of the following things:

  • Open the serko.travel mobile app and select 'call Travel Expert' from the main menu.
  • Find a travel-related email (an itinerary or similar). Your Travel Expert's contact details are included at the bottom.
  • Contact your serko.travel company administrator and ask them - Travel Expert details are on the first page of the administrator dashboard.
New Zealand
Flight Centre Business Travel  

Tel: 0800 238 832
travelexpert@fcbt.co.nz

helloworld for business - Powered by APX Travel Management

Tel: 0800 HELLOSME (0800 435 567)
From outside NZ Tel: +64 9 306 6167
support@hwfb.co.nz


Australia
Flight Centre Business Travel

Tel: +61 8 8213 8020
travelexpert@flightcentre.com.au

helloworld for business - Powered by Goldman Travel Corporation

Tel: +61 2 8333 7700
helpme@goldmantravel.com.au

Got a technical question related to serko.travel?

If you are having a technical problem with the serko.travel app then please email support@serko.travel. Your question matters to us and we will get back to you as quickly as we possibly can.

Please do NOT use this email address if your question relates to travel. Travel related questions must be directed to your Travel Expert in order for them to be handled with the priority and urgency they demand.

Email Us